Privacy Policy

1. Who We Are

This website is operated by Horizon Growth Limited, a company registered in England & Wales under company number 12889483, trading as Launch Start-Up & Growth Specialists. For the purposes of UK data protection law, we are the data controller of your personal data collected via this website.

• Website: www.launch-startup.co.uk
• Legal framework: UK GDPR & Data Protection Act 2018UK

2. What Data We Collect

• Identity Data: name, business name, job title.
• Contact Data: email address, phone number, postal address.
• Usage/Technical Data: IP address, device and browser type/version, pages viewed, time on site, referring URLs.
• Marketing Preferences: your choices about receiving updates and marketing.
• Content You Provide: messages or information you submit via forms or email.

Special category data: We do not intentionally collect special category data via this website.

3. How We Collect Your Data

• Direct interactions: when you contact us by form, email, or phone; when you subscribe or request resources.
• Automated technologies: via cookies, server logs, and analytics when you browse our site.
• Third parties: tools that support our services (e.g., website hosting, analytics, email delivery).

4. How We Use Your Data & Legal Bases

We will only use your personal data when the law allows us to. Most commonly, we use your data for the following purposes and legal bases:

• To provide and manage services you request (contractual necessity).
• To respond to enquiries and provide support (legitimate interests to operate our business and communicate effectively).
• To send newsletters/updates if you opt in (consent, which you can withdraw at any time).
• To improve our website and user experience (legitimate interests in running and growing our business).
• To comply with legal or regulatory obligations (legal obligation).

If we ever need to use your data for a new purpose, we will explain the legal basis and obtain consent where required.

5. Sharing Your Data

We do not sell your personal data. We may share it with:

• Service providers (e.g., hosting, analytics, email services) acting as processors under contract.
• Professional advisers (e.g., legal, accounting) under confidentiality obligations.
• Regulators and authorities where required by law.

All third parties must protect your data and process it in line with UK GDPR and our instructions.

6. International Transfers

If your data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as UK adequacy regulations or UK International Data Transfer Agreement/standard contractual clauses.

7. Data Retention

We keep personal data only as long as necessary for the purposes set out in this policy, including satisfying legal, accounting, or reporting requirements. When no longer needed, we securely delete or anonymise it.

8. Your Rights

Under UK data protection law, you have rights to:

• Request access to your personal data.
• Request correction of inaccurate or incomplete data.
• Request erasure (“right to be forgotten”).
• Request restriction of processing.
• Object to processing, including direct marketing.
• Request data portability.
• Withdraw consent where we rely on consent.

To exercise any of these rights, please contact us using the details below. You also have the right to complain to the ICO.

9. Cookies

We use cookies and similar technologies to operate the site, analyse traffic, and improve services. You can control cookies through your browser settings and, where provided, our consent banner.

For more information, see our Cookie Policy.

10. Security

We use appropriate technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction. However, no internet transmission is completely secure.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page. Material changes will be highlighted where appropriate.

12. How to Contact Us